How Our Legal Terms Apply to Your Account
When you open an account with 99xo, you enter into a binding agreement that covers how your personal data is held, how your wallet transactions are processed, and what actions may result in account restriction. Access to this platform is conditional on your local law permitting
-
1
such use — we do not make that determination for you. It is your responsibility to confirm that using this service is lawful in your region before depositing or withdrawing. Payment activity through bKash, Nagad, and Rocket is subject to both our internal transaction policy and
-
2
the terms set by each respective mobile financial service. When you submit a deposit via your bKash or Nagad wallet, you authorise us to record that transaction against your account balance. Withdrawals follow a verification step where we confirm the receiving wallet matches the one registered
-
3
on your account — this protects you from misdirected funds. We reserve the right to suspend or close accounts where we detect activity that conflicts with these terms. Any funds held at the time of suspension are subject to a review period before release. If you
-
4
believe a decision affecting your account was made in error, our support team is your first point of contact for formal queries.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.